Shipping cost for returns are the responsibility of the customer and we encourage you to insure the item for loss or damage.
Items returned for defect without prior notice may not be accepted. Most of our items fall under manufacturer's warranty, so if there is a quality issue with the item you have purcahsed, please send us an email with photograph of the problem so that we can help you get in touch with the manufacturer and sort you out with a new one or refund where appropriate. If a refund causes the total bill amount to fall below the minimum for a gift or promotion to be applicable, the original price of the gift and/or amount of the promotional reduction will be deducted from the refunded amount. If an item was purchased on sale, the promotional price will be refunded less the shipping fee. Original cost of shipping (which may vary to the flat rate shipping charged) will be applied to the refunded amount. For hygiene reasons, diapers, swim, flats, inserts, breast pads, feeding equipment, teethers, pacifiers, bibs, wipes, etc. We are happy to exchange or refund an item in its original, unopened condition with proof of purchase within 14 days for store credit. Returns and Exchanges can be accepted within 7 days for unopened products in their original condition for store credit, except for all diapering, feeding, breastfeeding, bottles, teethers and other products where hygiene may be a concern.Order & collect - You can order online and collect at our Sai Ying Pun pickup location for free.Tip: Earn Tribe Points to redeem money off vouchers! Please note: You are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. International (7 to 14 days) - Standard shipping fee is HK$200.įor bulkier items or items requiring special handling, the shipping fee will be quoted and charged separately before shipment.Uses: Supervised lounging, playtime and rest.
#Dockatot grand travel bag full#
Some brands may be excluded, customers will be notified after placing the order if this applies to them (please see full T&C for more details) Accessories for the Grand dock include the DockATot Base Protector and Getaway Tote. Please note: Same day delivery is not available for pick up only items and backordered items. Our new On The Go transport bags are available for both the Deluxe+ and Grand sized docks, allowing parents to stylishly tote their dock on vacations.
The DockATot® Grand dock is our stage 2 lounging dock, 50% longer and wider, for tots age 9 months to 36+ months.
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